Job Details
Job Location: Long Island NY Operations Office - Ronkonkoma, NY
Position Type: Full Time
Education Level: High School or Equivalent
Salary Range: $18.00 - $22.00 Hourly
Job Shift: Day
Job Category: Administration
Description
We are seeking a detail-oriented and motivated Installation Coordinator to join our team. In this role, you will be the critical link between customers, crews, and third-party inspectors—ensuring that every installation is scheduled, documented, and completed smoothly. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values providing an exceptional customer experience.
Key Responsibilities
- Manage and review the installation pipeline to schedule site work efficiently with customers, internal teams, and inspectors.
- Communicate with customers in a professional, friendly, and solutions-focused manner.
- Maintain accurate and up-to-date customer records in company databases.
- Partner with internal teams to achieve and exceed monthly installation goals.
- Proactively address and overcome customer concerns to ensure a positive experience.
- Support continuous improvements in scheduling processes and customer satisfaction.
Qualifications & Experience
- Strong organizational and time-management skills with the ability to prioritize tasks effectively.
- Excellent communication skills (phone, email, and text) with a customer-first mindset.
- Problem-solving and decision-making ability with strong attention to detail.
- Team-oriented approach with a willingness to collaborate across departments.
- Proficiency with Microsoft Office Suite; Salesforce or CRM experience is a plus.
- Previous customer service or scheduling experience is preferred but not required.
What We Offer
Not just a career... but a career path to success! Trinity Solar offers you a career in one of the fastest growing fields in the country. A career with Trinity Solar is a path to personal and professional growth with a company who truly values its employees. Our employees enjoy...
- Competitive compensation
- Comprehensive healthcare benefits which include:
- Medical, Dental and Vision
- Life insurance
- Employee assistance program
- Paid training
- A generous PTO program
- 401k plan supported by a company match
- Work-life balance
- Long term stability in a fast-growing industry
- And Much MORE!
About Trinity Solar
For 30 years, Trinity Solar and its Roofing Division has been a trusted name in renewable energy and roofing solutions. Established in 1994, we are committed to making quality, affordable roofing and solar installation accessible and seamless. As the largest privately held residential solar and roofing installer in the United States, we are proud of our 3,600+ team members and over 100,000 installations.
We are stronger together.
Trinity Solar is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity, or any other category protected by applicable federal, state, or local laws.
"Veteran Friendly"
Qualifications
