Description
The Commercial Field Service Apprentice plays an integral role in maintaining clean energy systems across ReVision Energy territories. This position includes, but is not limited to, diagnosing, troubleshooting, and repairing our commercial electrical installations (solar electric, battery storage, EV charging stations).
Service Apprentices, with guidance from their Lead Service Electrician, will complete preventative and corrective maintenance. Responsibilities consist of maintenance and inspection, module removal and replacement, inverter and module-level power electronics replacement, diagnosis, troubleshooting and repairs.
Primary Responsibilities (include but are not limited to):
- Respond to electrical service calls including photovoltaic, battery storage, and electric vehicle chargers
- Diagnose, troubleshoot, communicate with tech support, and make repairs
- Provide support to fellow team members, communicating clearly and effectively
- Communicate with customers regarding service issues and path to resolution
- Update internal service records in CRM, including photo documentation and information
- Gather all information needed to apply for warranty claims
Requirements
Required Licenses, Certifications, Qualifications:
- Enrollment in ReVision Energy Electrical Apprenticeship Program
- OSHA 10 safety course
- Valid driver’s license
- Comfortably able to lift 50lbs, climb ladders, work with tools, work in crawl spaces, and work on high roof tops in varying hot and cold temperatures
- Safety conscious – must be comfortable enforcing safety rules with everyone, including supervisors, customers, and co-workers