Summary

The Outside Sales Representative is responsible for cultivating the relationship with leads via inperson or telecommunication meetings and communicate with customers to identify needs, create and present proposals offering the appropriate products demonstrating value to the customer, with the goal of closing sales.

Essential Job Duties And Responsibilities:

Respond to leads or opportunities in a timely manner. If you cannot professionally service the lead, notify administration so that it may be re-assigned.
Canvass neighborhoods as time permits and distribute marketing information.
Successfully negotiate contracts with customers. This includes helping answer customer questions, addressing concerns and assisting the customer as needed with financing partners
Submit all contracts within 24 hours of signing
Always hold customer service and satisfaction in the highest regard
Continue excellent customer service beyond the installation of purchased products
Work cohesively with all Company employees and maintain a positive attitude
Maintain no less than a 4 star rating for all customer reviews
Assist the operations team throughout the installation process. Respond within 24
hours to any operations request for assistance, include results of action and next steps required. Follow up until issue is resolved.
Inspect property and assess existing conditions for project suitability
Actively work to gather and assist customer referrals
Attend all company meetings as directed by management
Learn and stay current on products and contracts.
Learn and stay current on Market trends, utility rates, solar laws and fire codes
Visit customers at project completion to ensure satisfaction and understanding of product installed
Assist in collection of any past due payments by your customers as needed
Actively manage pipeline using Company CRM. Update all customer information, lead status, and communication with notes in CRM on a weekly basis.

Knowledge, Skills, And Abilities:

High school diploma or general education degree (GED); and 2-3 years related sales
experience and/or training; or equivalent combination of education and experience.
College degree a plus.
Solar/Construction related sales experience is beneficial, but not a requirement.
Must be proficient with Microsoft applications (Word, Excel, PowerPoint, etc.).
Analytical skills – Must have the ability to solve complex inputs.
Good oral and written communication skills. Ability to effectively present information in
one-on-one to customers, and other employees of the organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and deal with problems in a creative manner. Must be a problem solver!
Experience working with Microsoft environment is a must.
Practices attentive and active listening; can accurately restate what others have said.
Enjoys working hard, is action oriented and full of energy for the things he/she sees as Challenging.
Relates well to all kinds of people, builds constructive and effective relationships using diplomacy and tact.
Ability to work under minimal supervision – must be a self-starter. • Accuracy and attention to detail is a must.

Additional Information:

This job description is not intended to be all-inclusive, and employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Petersen Dean reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

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