The Administrative Assistant/Scheduler at our Durham, CT office will report directly to Green Power Energy’s Office Manager. The Administrative Assistant/Scheduler will be responsible for scheduling all Solar Site Surveys as well as completing a range of administrative tasks, such as completing solar applications and following up the status of projects with local municipalities .
Responsibilities:
- Check and handle the correspondence of emails in a timely manner
- Answer all incoming calls and transfer calls to colleagues accordingly
- Communicate with our customers via phone and email in a professional manner
- Provide data entry support and maintain the company’s CRM daily
- Schedule site surveys the same day as jobs are sold
- Order Eagleview reports and update calendar events when onsite measurements are needed
- Assign Site Capture templates to survey techs
- Check in surveys as they have been completed
- Follow up with surveyors on aging files to be uploaded
- Apply for zoning and town permits and mail checks for permit fees
- Order office supplies and equipment
- Send customer documents using Docusign envelopes
- Fill out HOA applications
- Assist the Office Manager with all tasks assigned
- Update customers on the progress of their applications
- Follow up with local municipalities on the status of applications and utility releases
- Assist with training other employees as needed
- Excellent organizational skills
- Outstanding verbal and written communication skills
- Advanced proficiency in Microsoft Office and/or Google Suite (Excel, PowerPoint, Word)
- Must be motivated and ready to work in a fast paced environment
- Comfortable with taking instructions and following tasks to completion
- Ability to work independently, manage multiple tasks and projects
- Ability to work within a team environment and provide back-up support to other Project Coordinators and Managers as needed
- Maturity to handle confidential issues and communicate effectively with team members and Senior Executives
- Handle customer concerns with care and a positive attitude
- In office, 40-hour work week, Monday through Friday 8:30am-5pm
- W-2 Employee
- Retirement Plan (401k)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Health Care Plan (Medical, Dental & Vision)
