About Bay4 Energy
Bay4 Energy is the leading independent renewable energy service provider with more than 30 years of asset performance and portfolio management experience. Bay4 Energy is a wholly owned subsidiary of NAES Corporation.
Opportunity Summary
The Monitoring Technician is the entry level position in the Remote Monitoring Center (RMC). The RMC provides monitoring support for the Bay4 Energy Services’ fleet of PV power plants, battery systems, and renewable natural gas facilities by identifying equipment breakdowns and system underperformance through data collection and analysis. Monitoring Technicians support the RMC primarily through the creation of work orders for quick dispatch of Field Service Technicians.
Monitoring Technicians work closely with Client Managers, Field Service Technicians, Planners, Schedulers and Engineers to keep sites running correctly. The ideal candidate is a self-starter with great analytical ability and organizational skills. They will have a proactive mindset, striving to find ways to improve site performance through data collection and analysis.
Primary Responsibilities
- Continuously monitor the operation of PV systems to minimize unplanned downtime, anticipate/solve problems in a timely manner, and identify opportunities for improvement
- Remotely monitor global fleet of facilities to identify breakdowns and performance issues which impact energy yield
- Interface with Data Acquisition Systems (DAS) and Supervisory Control and Data Acquisition (SCADA) to identify and diagnose onsite issues, and to remotely access applicable equipment for potential reset or correction
- Use of a Computerized Maintenance Management System (CMMS) for creating and tracking work orders, as well as facility maintenance history
- Support senior RMC personnel with reviewing and prioritizing alarms & tickets+
- Communicate via telephone with Field Service Technicians for site check ins, site check outs, and to verify equipment operation in real time
- Communicate current & historical operational status of PV systems with internal departments and/or external entities
- Assist the System Analytics Analysts in preparing reports, analyzing data, and the timely distribution of information to management and other stakeholders
- Produce PV system failure history for vendor warranty purposes
- Follow processes and procedures, including identifying methods to increase efficiency
- Assist in writing documentation for expanded tools and processes as they are developed
- Assist in the management of work order updates, ensuring that work orders get a timely response
- Other miscellaneous duties as assigned
Job Qualifications
- Associates degree or equivalent experience required; a Bachelor's degree in a STEM field desired
- 1+ years' relevant working experience in solar energy a plus
- Excellent communication, organizational, multi-tasking, and people skills
- Ability to create, understand, and utilize raw data analysis in excel and internal software
- Must have strong Microsoft Office skills, especially Excel
- Knowledge of IT systems, database architecture, and software development processes and best practices is desired. Knowledge of both Windows based and Linux based systems also a plus.
Work Schedule
This position may include up to 12-hour shifts. Regular shifts will likely include nights, weekends, and some holidays. The RMC is required to provide coverage of 16.5 hours per day. The Lead RMC Technician manages the schedule collaboratively with the team.
Fit for Duty
All employees will participate in the Fitness for Duty Program. This program includes a post-offer drug screen.
Compensation
The initial hourly rate of pay will range from $17.30 to $24.28 based on experience.
Performance
NAES employees have the responsibility to customers and internal co-workers to perform in their role with the highest standards. Employees of NAES are accountable for meeting and exceeding the needs of our customer with unflinching integrity.
NAES Safe
NAES Corporation is the leading provider of operations, maintenance, and engineering services for energy facilities. We have established ourselves as a reliable partner for clients in North America and internationally, offering services across power generation, oil and gas, and renewable energy sectors. Additionally, our growing family of companies enables us to address the entire life cycle of power generation and other industrial plants.
NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.
